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AI and automation

Assistants and automations that take routine work off a small team.

NewsAI and automation

AI assistants may recommend different brands in other languages

Research covered by Search Engine Journal looked at 1,650 responses and found AI assistants recommend different brands depending on the language the question was asked in. If you have only checked in English, you have checked part of the picture.

5 min read

NewsAI and automation

How small businesses get cited by AI assistants

Search Engine Journal reported that government health, research and regulator sites climbed ChatGPT's citation ranks in the United States while explainer pages fell. For a small business, the lesson is plain: publish factual pages an assistant can quote.

4 min read

NewsAI and automation

Google Meet can now draft your follow-up email after a call

Google Meet now offers next steps on the post-meeting screen: a drafted follow-up email and a list of action items. It only works if note-taking was switched on during the call, so here is what to check.

6 min read

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