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AI and automation

Assistants and automations that take routine work off a small team.

Case study

Why your AI writer loses the thread on a long sales script

Short ads from an AI tool can be fine while its long scripts forget the start, repeat a point or come out short. A client's long sales scripts now hold together, and here are the checks to ask for.

5 min read

Case study

Why your AI video passes every check and still looks wrong

An AI video can pass every automatic check and still put the presenter where no person could sit. On a client's platform, one such picture spoiled the second half of a sales video; here is what we found and changed.

4 min read

Case study

Why your AI tool ignores the end of your description

A video team's AI-made presenter photos kept coming back in the wrong place and clothes, with no error on screen. The cause was a hidden limit that cut the end of longer descriptions, and the fix was live within a day.

4 min read

News

AI assistants may recommend different brands in other languages

Research covered by Search Engine Journal looked at 1,650 responses and found AI assistants recommend different brands depending on the language the question was asked in. If you have only checked in English, you have checked part of the picture.

5 min read

News

How small businesses get cited by AI assistants

Search Engine Journal reported that government health, research and regulator sites climbed ChatGPT's citation ranks in the United States while explainer pages fell. For a small business, the lesson is plain: publish factual pages an assistant can quote.

4 min read

News

Google Meet can now draft your follow-up email after a call

Google Meet now offers next steps on the post-meeting screen: a drafted follow-up email and a list of action items. It only works if note-taking was switched on during the call, so here is what to check.

6 min read

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