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Tech Concierge · Blog

Engineering, in plain words

What we build, launch and fix for businesses — and what you can take from it. Real projects, told by the engineers who did the work.

Latest articles

Case studyAI and automation

Why jobs finish out of order and older ones wait all day

Ads queued in the evening were still running the next day while newer ones finished. There was no queue: a free slot went to whichever job asked first. What we found, what we changed, and the questions to ask about any shared tool.

5 min read

Case studyVideo and content

Why your AI video presenter sounds sped up

A calm explainer came back from the AI video tool with the presenter talking like a recording on fast-forward, and the longest lines read by someone else. The voice was fine; a pace setting and a clip length were not.

4 min read

Case studyWebsites

Why a client cannot find the work you delivered

A client could not see or open work we had just delivered, because the report arrived as plain text with addresses that could not be tapped. What we changed on our own portal and app, and the checks that catch it before a client does.

4 min read

Case studyMobile apps

Why your team's app makes them dig for the customer who is waiting

Our own team app opened on charts, not on the customers waiting for a reply. We rebuilt the first screen around who is waiting and for how long; reaching a customer's chat is a tap or two in the reworked version, against four or five moves before.

5 min read

Case studyVideo and content

Why the notes in your video script never reach the finished ad

A video tool that reads only the spoken words will drop the writer's notes on footage, on-screen text, sound and acted scenes. A client's team found the gap only after watching the finished ad; here is what we changed and what to check in your own videos.

5 min read

Case studyAI and automation

Why your AI writer loses the thread on a long sales script

Short ads from an AI tool can be fine while its long scripts forget the start, repeat a point or come out short. A client's long sales scripts now hold together, and here are the checks to ask for.

5 min read

Case studyMobile apps

App Store rejection over AI consent: what our app had to change

Our own iPhone app was turned down over two App Store rules on personal data. The consent question was too general: it named no AI provider, covered one feature out of three, and came later than the reviewer looked.

5 min read

Case studyMobile apps

Why your Android app feels slow after every update

Our own Android app is updated almost every day, and the people using it said it lagged. The cause was not one heavy screen but repeated work, a phone relearning the app after each release, and a demo that crashed only on real phones.

4 min read

Case studyMobile apps

Why people give up writing in your app's chat

When a chat in your app feels awkward or unreliable, people stop using it. Here’s what we learned fixing these problems in our own apps, and what you can check yourself.

4 min read

Case studyAI and automation

Why your AI ad writer makes up facts and promises you never made

A client's AI-written ad scripts sounded polished and the automated review passed them, yet some promised things the brief never said. Here is how the invented lines appeared, and the checks that now catch them.

4 min read

Case studyVideo and content

Why an AI image adds an extra person to your two-person scene

A client's video team wanted a two-person conversation ad. The AI image tool kept drawing the person each speaker was looking at, so the cut would show four people. Describing the framing, not who must not be there, fixed it.

4 min read

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